All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
100.0 % uptime
Today
Prompt Fetching API Operational
90 days ago
100.0 % uptime
Today
Recording API Operational
90 days ago
100.0 % uptime
Today
Test Runs API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026

No incidents reported today.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Elevated latency / intermittent failures (Upstream DNS provider)
Resolved - This incident has been resolved. Our upstream DNS provider has recovered and DNS resolution for freeplay.ai domains has stabilized. Freeplay services are operating normally.

If you are still experiencing issues, it may be due to lingering DNS caching at your network or client. In most cases this clears automatically as caches refresh.

Our team is following up internally with preventative steps to reduce the impact of upstream DNS provider incidents going forward.
Feb 10, 20:26 UTC
Monitoring - Our upstream DNS provider is recovering and we expect Freeplay services to begin returning to normal.

Impact may appear uneven across customers due to client-side DNS/IP caching behavior. Depending on how a given client (or their network/DNS resolver) caches DNS results, some customers may have seen little to no impact, while others experienced intermittent failures until their cache refreshed.

We’re continuing to monitor resolution rates and latency and will post another update once we’re confident service has fully stabilized.
Feb 10, 19:09 UTC
Update - We’ve confirmed the issue is related to an upstream incident with our DNS provider impacting DNS resolution for freeplay.ai domains. This can present as slow load times or intermittent errors depending on resolver caching.

We’re actively coordinating with the provider and evaluating mitigations.
Feb 10, 18:41 UTC
Investigating - We’re investigating reports of slow load times and intermittent errors affecting parts of Freeplay. Early indicators point to an upstream issue with our DNS provider, which can cause DNS resolution delays.

We’re actively monitoring and coordinating with our DNS provider. We’ll post updates here as we learn more.
Feb 10, 17:35 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

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